JoodCosmetic Product Warranty
Welcome to JoodCosmetic, your trusted source for premium Moroccan beauty products. At JoodCosmetic, we take pride in producing and exporting only the best quality cosmetics, including Wholesale Moroccan Argan Oil, Wholesale Moroccan prickly pear oil, Moroccan Sweet Almond Oil, and more. We want you to be completely satisfied with your purchase, which is why we offer a Product Warranty to protect your investment.
What is covered under our Product Warranty?
Our Product Warranty covers any defects or damage to the products caused during the production process or shipping. If you receive a product that is defective or damaged, we will replace it free of charge.
How long is the Product Warranty valid?
Our Product Warranty is valid for a period of 30 days from the date of delivery. If you notice any defects or damage to your product within this period, please contact us immediately.
What is not covered under our Product Warranty?
Our Product Warranty does not cover any damage caused by improper use or mishandling of the products. We recommend that you read the product instructions and usage guidelines carefully before use to ensure that you are using the product correctly.
How to make a Product Warranty claim
If you notice any defects or damage to your product within the 30-day warranty period, please contact us immediately by emailing us at contact@joodcosmetic.com. In your email, please include the following information:
- Your name and contact information
- Your order number
- A description of the defect or damage
- Any supporting photos or videos
Once we receive your email, we will review your claim and contact you within 2 business days to arrange a replacement or refund.
Our commitment to quality
At JoodCosmetic, we are committed to delivering only the best quality products and customer service. If you have any questions or concerns about our Product Warranty, please do not hesitate to contact us at any time. You can reach us by email at contact@joodcosmetic.com or by phone at +212671875927 during our working hours from Monday to Friday from 9 am to 10 pm. Thank you for choosing JoodCosmetic, and we look forward to serving you!